Shipping Information
Effective Date: January 1, 2025
At DYMONÉ, we are committed to delivering our exquisite jewellery across Australia. Please read the following shipping information carefully to understand your delivery options.
Processing Time
Orders typically take 1-3 business days to process before shipment. During high volume periods, processing times may be slightly longer.
Domestic Shipping
We ship throughout Australia using reputable courier services. Standard delivery usually takes 3-7 business days, depending on your location. For metropolitan areas, delivery may be faster.
International Shipping
International shipping is available to select countries. Please note that delivery times and shipping costs will vary based on the destination and are subject to customs clearance delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. Free standard shipping may be available on orders over a specified value.
Tracking & Delivery
Once your order has been shipped, you will receive a tracking number via email. Use this number to track your package's progress until it is delivered.
Contact Information
If you have any questions regarding shipping or your order status, please contact us.